Tom prides himself in offering the highest level of personalized customer service and exceptional communication skills, to set the standard on which other lenders will be judged.
With skills unmatched in identifying with his client’s highest needs; assisting them in selecting the optimum mortgage product, program, terms, and conditions.
Keeping open lines of Communications with all parties – not only clients, but real estate practitioners, attorneys, appraisers as well as his superior internal support staff which results in a smooth, efficient closings with no surprises, ever.
Tom works with the most educated and superior support staff in the industry, which provides valuable and important information to his clients, drawing from the vast knowledge base from colleagues here at Schaefer Mortgage, most of which have well in excess of 15 years of mortgage banking experience.
With Tom’s past experience, owning his own mortgage company, he is uniquely qualified to focus his recourses of an extraordinary operations team to get the job done. The support team here at Schaefer Mortgage Corp. is so efficient that they’ve become known amongst real estate professionals as the “Rescue Lender”. When the competition turns down a loan at the last minute, my team routinely closes the loan in one or two days.
Knowledge, experience, work ethic, team support, energy, and commitment: These are just a few of the reasons why Tom has been recognized nationally as a leader in the mortgage profession. With a Consistent and positive performance that instills confidence in his clients to refer family and friends. My commitment is to build TRUST throughout the loan process and have better educated homeowners upon closing. “I don’t make promises……I make commitments”